ISOcert

Frequently Asked Questions

Some of our most frequently asked questions have been listed below.

If you have a question that has not been listed below, please do contact us and we will endeavour to answer your question as promptly and clearly as possible.

What is ISO?

What is ISO?

The International Organisation for Standardisation (ISO) started in 1947 and is the world's largest developer of standards. Between 1947 and the present day, ISO has published more than 15 000 International Standards.


Why do Standards Matter?

Why do Standards Matter?

ISO’s official description of itself includes the following extracts:

If there were no standards, we would soon notice. Standards make an enormous contribution to most aspects of our lives - although very often, that contribution is invisible. It is when there is an absence of standards that their importance is brought home.

The International Standards which ISO develops are very useful. They are useful to industrial and business organisations of all types, to governments and other regulatory bodies, to trade officials, to conformity assessment professionals, to suppliers and customers of products and services in both public and private sectors, and, ultimately, to people in general in their roles as consumers and end users.

ISO standards contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They make trade between countries easier and fairer. They provide governments with a technical base for health, safety and environmental legislation. They aid in transferring technology to developing countries. ISO standards also serve to safeguard consumers, and users in general, of products and services – as well as to make their lives simpler.

For example, as purchasers or users of products, we soon notice when they turn out to be of poor quality, do not fit, are incompatible with equipment we already have, are unreliable or dangerous. When products meet our expectations, we tend to take this for granted. We are usually unaware of the role played by standards in raising levels of quality, safety, reliability, efficiency and interchangeability - as well as in providing such benefits at an economical cost.

Although ISO's principal activity is the development of technical standards, ISO standards also have important economic and social repercussions. ISO standards make a positive difference, not just to engineers and manufacturers for whom they solve basic problems in production and distribution, but to society as a whole.

When things go well - for example, when systems, machinery and devices work well and safely - then it is because they conform to standards. And the organisation responsible for many thousands of the standards which benefit society worldwide is ISO.


Are ISO Standards Compulsory?

Are ISO Standards Compulsory?

ISO Management Standards such as ISO 9001 are generic management standards and as such they are not compulsory, but it is proven ‘best practice’ for all organisations which want to consistently and successfully manage their operations thereby providing high quality products and services to their customers.


What is the difference between Accreditation Bodies and Certification Bodies?

What is the difference between Accreditation Bodies and Certification Bodies?

There are numerous Accreditation and Certification bodies. Accreditation bodies such as UKAS (UK Accreditation Service) license and inspect Certification bodies and it is the Certification body that provides the ISO Certificate, they also carry out the external audit of an organisations Management Systems against ISO International Standards including:

  • ISO 9001 Quality Management Systems
  • ISO 14001 Environmental Management Systems
  • ISO 27001 Information Security Management Systems
  • OHSAS 18001 Health and Safety Management Systems


How much does ISO certification cost?

How much does ISO certification cost?

ISO Certification is a valuable asset for any company or organisation. Costs vary depending on the size of the organisation and the amount of work involved. ISO Cert is committed to helping clients achieve Certification efficiently and affordably.


Do ISO Standards require regular Internal and External Audits?

Do ISO Standards require regular Internal and External Audits?

Yes, it is a requirement of ISO Standards that organisations are required to have their Management Systems externally audited by a Certification Body each year. Organisations are also required to undertake an annual internal Management System Audit.


How long does the Registration Certificate last?

How long does the Registration Certificate last?

This can vary between different Certification bodies, some provide a 10 year Certificate, others prefer an annual Certificate that reflects the requirement in either case for an Independent Audit by a qualified ‘Lead Auditor’ on an annual basis.

Your ISO Cert Consultant will fully explain the ISO certification process with you.


How long does it take to gain ISO certification?

How long does it take to gain ISO certification?

With the help of ISO Cert your organisation can achieve certification within just 50 Days! You are assured that there will be very little disruption to your organisations day to day activities and management time will be kept to a minimum.

There are three Simple Steps to Certification

Our philosophy of ‘keep it simple’ involves the following steps:

Step 1. Initial Assessment & Gap Analysis
A qualified Assessor visits your premises and inspects those activities relevant to your products and services and the proposed standard, i.e. Quality, Environment etc. Where required a programme will be developed to address any areas of ‘non-compliance’

An Integrated Management System (IMS) manual will then be produced and assessed to meet the Certification requirements of the ISO Standard.

Step 2. Presentation of manuals, Internal training
Once the content of the IMS Manual has been agreed by both parties the Assessor will present the manuals and ensure that everyone involved is fully aware of the content and any internal audit requirements.

Step 3: Certification
The IMS manuals are reviewed by a recognised Certification body and a Certificate produced. ISO Cert will then present the Certificate to the company.

NB. An annual external Audit is required to retain your Certification.


 

 


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